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Privacy policy of the kartina.net online store


The current privacy policy of personal data IM KARTINA.NET (hereinafter - the Privacy Policy) works with the following concepts and terms:

1. DEFINITION OF TERMS

1.1. “IP address” - a unique network address of a node in a computer network built using the TCP / IP protocol.
1.2. “Cookies” - a short piece of data sent by a web browser or web client to a web server in an HTTP request, whenever a user tries to open an online store page. The fragment is stored on the user's computer.
1.3. “User of the website of the online store” (hereinafter referred to as the User) ”is a person who has visited the website of the online store, and also uses its programs and products.
1.4. “Confidentiality of personal data” is a mandatory requirement for the Operator or other official working with the User’s data to keep the information secret, without disclosing to outsiders if the User who provided personal data has not expressed his consent and there is no legal basis for disclosure .
1.5. “Processing of personal data” - any operation (action) or a combination of those that the Administration performs with personal data. They can be collected, recorded, systematized, accumulated, stored, clarified (if necessary, updated or changed), extracted, used, transferred (distributed, made available, made available to them), anonymized, blocked, deleted and even destroyed. These operations (actions) can be performed both automatically and manually.
1.6. “Personal data” - information that is directly or indirectly related to a particular or determined individual (also called the subject of personal data).
1.7. "Administration of the site of the online store (hereinafter - the Administration of the site)." This is the name of the specialists representing the interests of the organization whose responsibilities include managing the site, that is, organizing and (or) processing the personal data received on it. To perform these duties, they must clearly understand why the information is being processed, what information should be processed, what actions (operations) should be performed with the information received.

2. GENERAL PROVISIONS

2.1. Viewing the website of the online store, as well as the use of its programs and products, implies automatic acceptance of the current privacy policy, which implies the provision of personal data by the User for processing.
2.2. If the User does not accept the existing Privacy Policy, the User must leave the Online Store.
2.3. The existing Privacy Policy applies only to the website of the online store. If the user clicks on the resources of third parties using the links posted on the website of the latter, the online store is not responsible for its actions.
2.4. Validation of the personal data that the user who has accepted the Privacy Policy decided to disclose is not the responsibility of the Site Administration.

3. SUBJECT OF PRIVACY POLICY

3.1. In accordance with the current Privacy Policy, the Administration of the Online Store is obliged not to disclose personal data communicated by Users registering on the website or placing an order for the purchase of goods, as well as to ensure absolute confidentiality with this data.
3.2. To provide personal data, the User fills in the electronic forms located on the website of the online store. The User’s personal data to be processed are:

  • his surname, name, patronymic;
  • his contact phone number;
  • his email address (e-mail);
  • the address to which the goods purchased by him should be delivered;
  • User's address

3.3. Data automatically transmitted when viewing ad units and visiting pages with the system’s statistical scripts (pixels) installed on them is protected by the online store. Here is a list of these data:

  • IP address
  • information from cookies;
  • information about the browser (or another program through which advertising is accessible);
  • time of visiting the site;
  • the address of the page on which the ad unit is located;
  • referrer (address of the previous page).

3.4. The consequence of disabling cookies may be the inability to access parts of the online store site that require authorization.
3.5. The online store collects statistics about the IP addresses of all visitors. This information is needed to identify and solve technical problems and to control how legitimate financial payments will be.
3.6. Any other personal information not specified above (about when and what purchases were made, which browser was used in this, which operating system was installed, etc.) are securely stored and not distributed. Exclusion The existing Privacy Policy provides for the cases described in paragraphs. 5.2 and 5.3.

4. OBJECTIVES OF COLLECTING PERSONAL USER INFORMATION

The collection of User’s personal data by the Administration of the online store is carried out in order to:

4.1. Provide the User with access to the website of the online store, thereby helping him to receive products, updates and services.
4.2. Advertise products of the online store, if the User expresses his consent.
4.3. Timely inform the User about updated products, familiarize him with unique offers, new prices, news about the activities of the online store or its partners and other information if the User expresses his consent.
4.4. Provide the User with the fastest possible solution to problems encountered when using the online store, due to effective customer and technical support.
4.5. Process and receive payments, confirm tax or tax benefits, dispute payments, determine whether it is advisable to provide a specific user with a credit line.
4.6. Notify the User about the status of his order in the online store.
4.7. Create an account to make Purchases, if the User has expressed his desire.
4.8. Confirm that the data provided by the User is complete and reliable.
4.9. Locate the User to ensure the security of payments and prevent fraud.
4.10. Establish feedback with the User, which means, in particular, sending out requests and notifications regarding the use of the online store website, processing user requests and applications, and providing other services.
4.11. Provide the User with access to personalized resources of this site.
4.12. Identify the User who has completed the registration procedure on the website of the online store in order to place an order and (or) purchase goods from this store remotely.

5. WAYS AND TERMS OF PROCESSING PERSONAL INFORMATION

5.1. The term for processing the User’s personal data is unlimited. The processing procedure can be carried out in any manner prescribed by law. In particular, with the help of personal data information systems that can be maintained automatically or without automation.
5.2. The User’s personal data processed by the Site Administration can be transferred to third parties, which include courier services, postal service organizations, and telecommunication operators. This is done in order to fulfill the User’s order, left by him on the website of the online store, and deliver the goods to the address. The User’s consent to such a transfer is provided for by the site’s policy.
5.3. Also, personal data processed by the Site Administration may be transferred by an authorized state body of the Russian Federation, if this is carried out legally and in the manner prescribed by Russian law.
5.4. If personal data is lost or disclosed, the User is notified about this by the Site Administration.
5.5. All actions of the Site Administration are aimed at preventing third parties from accessing the User’s personal data (except for clauses 5.2, 5.3). This information should not be accessible to the latter, even by accident, so that they do not destroy it, change it or block it, copy it or distribute it, and also do not commit other illegal actions. To protect user data, the Administration has a set of organizational and technical measures.
5.6. If personal data is lost or disclosed, the Website Administration together with the User is ready to take all possible measures in order to prevent losses and other negative consequences caused by this situation.

6. OBLIGATIONS OF THE PARTIES

6.1. The responsibilities of the User include:
  • Communication of relevant information about the online store about yourself.
  • Updating and supplementing the information provided by him in case of change thereof.
6.2. The responsibilities of the Site Administration include:
  • The use of the obtained information solely for the purposes indicated in clause 4 of the existing Privacy Policy.
  • Ensuring the confidentiality of information received from the User. They should not be disclosed unless the User gives written permission. Also, the Administration does not have the right to sell, exchange, publish or disclose in any other way the personal data transmitted by the User, excluding clauses 5.2 and 5.3 of the existing Privacy Policy.
  • Taking precautions so that the User’s personal data remains strictly confidential, just as this kind of information remains confidential in modern business circulation.
  • Blocking of personal user data from the moment from which the User or his legal representative makes a corresponding request. The right to make a request for blocking is also granted to the body authorized to protect the rights of the User who has provided his data to the Site Administration for the period of verification, in case of unreliability of the reported personal data or unlawful actions.

7. RESPONSIBILITY OF THE PARTIES

7.1. In case of failure by the Site Administration to fulfill its own obligations and, as a result, the User’s losses incurred due to the unlawful use of the information provided by him, the responsibility lies with her. This, in particular, is approved by Russian legislation. The current Privacy Policy makes an exception for the cases reflected in paragraphs. 5.2, 5.3 and 7.2.
7.2. But there are a number of cases where the Site Administration is not responsible if the user data is lost or disclosed. This happens when they:

  • Turned into the public domain before they were lost or disclosed.
  • They were provided by third parties before the site administration received them.
  • Disclosed with the consent of the User.

8. SETTLEMENT OF DISPUTES

8.1. If the User is dissatisfied with the actions of the Administration of the online store and intends to assert his rights in court before filing a claim, he must make a claim (in writing, offer to resolve the conflict voluntarily).
8.2. The Administration that has received the claim is obliged to notify the User in writing of its consideration and measures taken within 30 calendar days from the date of its receipt.
8.3. If both parties have not been able to agree, the dispute is referred to the judicial authority, where it must be considered in accordance with the current Russian legislation.
8.4. The regulation of the relationship between the User and the Site Administration in the Privacy Policy is carried out in accordance with the current Russian legislation.

9. ADDITIONAL TERMS

9.1. The site administration has the right to change the current Privacy Policy, without asking the consent of the User.
9.2. The entry into force of the new Privacy Policy begins after the information about it has been posted on the website of the online store, if the changed Policy does not imply a different placement option.
9.3. All suggestions, wishes, requirements or questions regarding this Privacy Policy should be reported in the feedback section located at: https://kartina.net/en/contact-us/ or by sending an email to art@kartina.net
9.4. The current version of the privacy policy is on the website page at: https://kartina.net/en/privacy

Privacy policy updated on 05.25.2020

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